Couple's FAQ

Couple's Frequently Asked Questions

What is a honeymoon gift registry?
This honeymoon registry allows you to register components of your honeymoon or destination wedding online. Instead of receiving a crock pot, you could receive an upgrade on your honeymoon suite, or a romantic dinner as wedding gifts!
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How does this honeymoon registry work?
  1. Take five minutes to sign up and Register your honeymoon plans with our registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will purchase gifts for your celebration!
  3. Receive your gifts. Details Here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use Sandals wedding and gift registry?
Using the honeymoon gift registry allows you to pre-plan what you want to do on your Sandals honeymoon or at your destination wedding. With the Sandals wedding and gift registry, your wedding guests are actually giving you an activity or portion of your honeymoon at Sandals! Using this registry is so much more personal than asking your guests outright for cash! Guests will choose something special that they would like to give you as a wedding gift at your Sandals Resort. Unlike getting envelopes with checks in them at the wedding and leaving the next day for your honeymoon trip, Sandals wedding and gift registry allows you to know ahead of time what you will have available for extras and upgrades on your honeymoon or destination wedding. You can even register to get the word out early, and have gift money to come in to help with the initial costs of the honeymoon trip, as many of our wedding couples do.
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When will we receive gift funds from this honeymoon registry?
Receiving all the wonderful gifts your friends and family purchase for your Sandals honeymoon is simple. For resort credits, the "More Fun on Our Honeymoon" item and "The Manager's Wine Cellar" item, these will be transferred to your room account on property for use with any items that may be billed to your room. All resort credits must be used on property during your stay, are non-refundable and non-transferable. All resort credits must be purchased 4 days prior to your arrival.

For all Tours, Spa, Private Candlelight Dinners, and Wedding Package items, after the gifts have been purchased from your gift registry, you will be notified via email. At that time, you may contact our reservations department who will assist you with the scheduling of this gift at 877-309-7162. For booking add-ons such as tours, payment must be made at the time you are making the booking and monies will be transferred from the purchase on your registry. We kindly request 48 hours notice if you need to cancel or reschedule your event. 100% of the value of the service will be non-refundable if less than 24 hours is given for the cancellation. If an add-on event is canceled due to weather we will attempt to reschedule during your stay. If we are unable to reschedule the event, you will receive a refund. You will receive details on how to book these items once the item is purchased or by checking your "Registry Item Details Page" by logging in to your account at any time.

For Trip Contributions, all gift monies will be transferred to you by check or ACH transfer according to your payment preference. All trip contributions will be processed 24 hours (business day) after your request.
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How much does it cost to use the wedding registry and wedding website?
We charge a small service & handling fee to maintain a professional full service registry for you, your friends and family. This service & handling fee provides an ad free registry experience, wedding website and social networking tools with the highest level of security, encryption and insurance. Our team is here to answer calls toll free, process checks and credit card transactions of your guests.

Adding the service & handling fee to the transaction means that the purchaser will be charged a 9.65% service & handling fee at check-out. Purchasers can receive a 2.65% discount if they choose to mail a check directly bringing the total service fee to 7%.

Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?
Service Fee BreakdownThe service charge covers your account management, unlimited fund transfers, coordination with partner resorts, cruise lines, and tour providers; your wedding web site, order processing, gift announcements, email wizard, merchant account fees (that we are charged) and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3,000,000.00 insurance policy against identity theft and fraud.

This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team, providing a high quality and professional service.

Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about our Sandals honeymoon registry and wedding website?
We provide downloadable announcements for you, at no charge, to let your friends and family know about your honeymoon registry and wedding website. You can find this under the link "Let Everyone Know". Your wedding party and family are great ways to help your guests learn about your Sandals registry. We can send out an email announcing your registry to your selected email list. Your Matron of Honor can include an announcement in the Wedding Shower invitations. Make sure your family knows how special this is to you, ask them if they would suggest the Sandals honeymoon registry when guests ask what to get you. Get everyone involved and remember that your guests really want to get you something you truly want and will remember forever.

The wedding website we give you is a great way for everyone to keep up to date on all the details about your wedding and makes them feel like they are a part of your special day.
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What is a Wedding Website?
Approximately 80% of today's wedding couples create a wedding website to share stories of how they met, their engagement, details for the wedding day, travel arrangements, etc.

Learn more about your free wedding website tool here: Wedding Website
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What if some of my wedding guests aren't that computer friendly?
No problem! Our customer service representatives are always happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service that we offer and part of what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site for easy convenience to you and your friends and family members requesting help or inquiring about any questions they may have.
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Do you book the activities on my honeymoon registry for me?
After this gift has been purchased from your gift registry, you will be notified via email. At that time, you may contact our reservations department who will assist you with the scheduling of this gift. Please call 877-309-7162 (International 305-284-1300) or email registryresv@uvi.sandals.com. We are available from Monday to Friday 9am to 5:30pm EST. Item must be purchased and booked no later than 3 days prior to your arrival date.
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How will I know how much to ask for?
When you set up your honeymoon registry, we give you the price per person or couple for that gift. For some items like "trip contributions" however, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose. For example, if an upgrade is going to cost you $800.00, you may ask for "8 gifts of $100.00" or "16 gifts of $50.00," etc.


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How am I notified of a purchase from my Sandals wedding and gift registry?
You receive an email notice to view your "Gift Announcement" that is filled out by the gift giver. Your guests can also choose to print out this customized gift announcement with a personal message and a photo of what they selected on your honeymoon registry to hand to you. You can log on to your account at anytime and go to "View Gifts" to view your gift details, gift givers and the gift announcements. Guests can also post their gift announcement on your honeymoon registry under the "Well Wishes" section if they choose.
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When will my honeymoon registry be active? When will my honeymoon registry close?
Guests can view and give you a gift for your Sandals vacation starting the first day you set up your honeymoon registry. Your honeymoon gift registry will remain active until you would like to delete it.
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Can I use the Sandals honeymoon gift registry if I am not from the US?
Yes, absolutely! All amounts will remain listed in US$. You are not able to use the trip Contributions, but all other gifts will go to your Sandals Resort in USD.
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Can I use this site for my Anniversary or a Vow Renewal at Sandals?
Yes! We have many couples use this site for their Anniversary or Vow Renewal.
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Can we set this up for a wedding couple as a surprise?
Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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Who manages this honeymoon registry site for Sandals?
Honeymoon Wishes provides all support and software for the Sandals wedding and gift registry and has served over 100,000 wedding couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies to provide their gift registry software. We have been selected as the honeymoon registry for over 180,800 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are members of the San Diego Better Business Bureau and proudly bank only with Merrill Lynch. We have offices in the US and the UK to assist you. We are happy to speak with you if you have any questions.
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How do I make changes?
To make changes or learn how to manage your registry click here: How Does It Work
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